Inmates can call out, but they can't receive calls. The phone system is managed by a vendor, Global Tel*Link (GTL), and you must contact them to initiate service, including both personal and legal calls. Phones are generally available to inmates from 7:30 am - 10:00 pm daily. Times vary for each facility, and some housing units allow 24-hour access to telephones. The maximum length for all call types is 20 minutes. Be Advised: • Inmate calls are recorded and monitored – attorney calls are not. • Three-way or conference calls are not permitted. If the system detects a three-way attempt, the call will be disconnected. • Direct calling by inmates is possible worldwide to family and friends who have established GTL Collect and AdvancePay accounts and to inmates who have purchased calling cards from the "Canteen", which allows them to place calls.
BILLING ARRANGEMENTSThe system offers collect and prepaid billing options for personal calls. An account must be established by contacting GTL at: 877-650-4249, or online at web.connectnetwork.com. Information is available in both English and Spanish.
ADDITIONAL HELP:• MCSO Information/Assistance: Call 602-876-5412, (Mon-Fri, 7 am – 4:30 pm, MST) • GTL Customer Service (including billing inquiries): Call 1-877-650-4249, (Mon-Fri, 7 am – 11 pm, Sat and Sun, 8 am – 7 pm, CT), or • Online at http://www.gtl.net, select “Contact Us,” Original Article: https://posts.gle/DZ5C2